GDPR Information

Last Updated: June 2026

Introduction

Vale Vertex is committed to protecting the personal data of all individuals, including those located in the European Economic Area (EEA) and the United Kingdom. This page provides information about how we comply with the General Data Protection Regulation (GDPR) and explains your rights under this regulation.

Data Controller

Vale Vertex acts as the data controller for personal information collected through this website and in connection with our services. As the data controller, we determine the purposes and means of processing your personal data.

Contact details:

Vale Vertex
Suite 1205, Australia Square
264 George Street
Sydney NSW 2000
Australia

Email: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases as defined by the GDPR:

Consent

Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications or submitting an inquiry through our website.

Contract Performance

Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract, such as providing our property advisory services.

Legitimate Interests

Processing necessary for our legitimate interests, provided these are not overridden by your rights. This includes operating and improving our website, protecting against fraud, and managing our business relationships.

Legal Obligation

Processing necessary to comply with legal obligations to which we are subject, such as tax reporting requirements or responding to lawful requests from authorities.

Your GDPR Rights

Under the GDPR, individuals in the EEA and UK have the following rights regarding their personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you and to receive information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate personal data or complete any incomplete data we hold about you.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data based on our legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us using the details provided above. We will respond to your request within one month, although this period may be extended by two further months for complex requests.

We may request specific information from you to help us confirm your identity and ensure your right to access your personal data or exercise any of your other rights.

International Data Transfers

As Vale Vertex is based in Australia, personal data collected from individuals in the EEA or UK may be transferred to and processed in Australia. Australia has not received an adequacy decision from the European Commission; however, we implement appropriate safeguards to protect your personal data during such transfers.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Complaints

If you are not satisfied with how we handle your personal data or your privacy concerns, you have the right to lodge a complaint with a supervisory authority. For individuals in the EEA or UK, this would be the data protection authority in your country of residence.

Updates

We may update this GDPR information from time to time. We encourage you to review this page periodically to stay informed about how we protect your personal data under the GDPR.